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PRODUCT DETAILS

  • Luxury Redefined with Innovation - Italia Pro comes with Upgraded features of your most loved Italia chair. It has multi-functional recline mechanism which locks at multiple angles along with a Push Back Feature. We have used Latex seat for an enhanced seating experience. We have upgraded the Arms with a 2D Adjustable arms with Soft PU Pad along with an Aluminium alloy base and 60mm castor wheels for a premium and luxurious look.
  • India's First Gaming and Office Chair - With all the features and comfort of a gaming chair, this chair is designed as such that it can be used in offices and by anyone looking for a gaming chair featured chair with an office chair aesthetic touch.
  • Targeted Soft Foam Latex Seating Experience - Soft-touch breathable high-grade PU Leather upholstery creates a sleek appearance and features a natural matte sheen. The supportive double-layer latex cushion provides placement throughout to provide a snug, comfortable fit that targets the head, back, lumbar region, legs and arms to make long seating hours a whisker. Padded Armrest helps with no fatigue on your arms.Latex foam is long lasting, cooler and has a greater. Bounce back capability than any other form of foam.
  • Mutli Synchro Tilt Lock Push Back Mechanism - Italia Pro has multi lock synchro mechanism machine which enables you to lock the chair at any angle between 90-135 degrees as per your comfort and use the chair accordingly. This chair is also equipped with push back mechanism for you to sway the chair backrest front and back while working.
  • 2D Adjustable Arms and Adjustable Lumbar Support Pillow - Italia Pro is equipped with a 2D Adjustable Arms with soft PU Pad on top for comfortable long working hours. It has comes with an adjustable lumbar support for you to adjust it as per your comfort. You can use it as a neck support or as a lumbar support.
  • Aluminium Alloy Base and 60mm Castors - The aluminium alloy base makes the chair look premium and classy ensuring the ticks on durability and strength. We have provided 60mm castor wheels which are thicker and stronger and supports frictionless movement.
  • Mutli Adjustable and Stable Executive Recliner - A stable base along with Class 4 Piston features 360-degree swivel easy movement. Customize your seating experience with the built-in height adjustment level and adjustable leg rest to suit your needs.
  • Chair with a Retractable Footrest - This ergonomic chair features a hide-away foam padded footrest that folds away easily when not in use.
  • Assembly - Packed with DIY (Do-It-Yourself) assembly instructions.
  • Warranty - 3 Year Kepler Brooks Manufacturer Warranty.

 

PRODUCT FEATURES

 

Thank you for visiting and shopping at www.Keplerbrooks.com. Following are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1-2 business days unless mentioned otherwise on the order page. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Once the item is shipped, we cannot cancel the order. If the item is refused at the time of delivery, there will be a deduction of forward and return freight charges before initiating the refund for the order once we receive the item at our warehouse. 

Free Shipping and Delivery Coverage

We do not charge any additional shipping charges for your order.  We ship your product in a box through ground shipping through any of the national shipping partners Fedex, BlueDart, Delhivery, etc. We ship our products all across India to pin codes where we have delivery coverage. Some pin codes may not be enabled as it is “Out of Delivery Area '' or under “Embargo” by one or all of our shipping partners. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours and you can track the estimated shipment delivery date. Most orders will be delivered in 3 to 10 days, based on your delivery location, after the shipment is dispatched from our warehouse. 

Title to Products

Purchases of products through www.keplerbrooks.com are subject to a destination contract. This means the risk of loss and title of these products passes to you upon the carrier’s delivery to your shipping address, and Kepler Brooks is not responsible for any loss, theft or damage after delivery. 

Delivery Delays & Damages:

Please email us at online.keplerbrooks@gmail.com for us to address any shipping related issues such as  

  1. any shipping delays beyond the estimated delivery date
  2. the shipment is delivered in damaged condition
  • Easy Installation Process.

  • The product will be delivered semi-assembled.

  • Assembly can be easily done by the buyer. We provide tool kits and screws .

  • Assembly Manual is provided in the package.

  • For any assistance, email us at online.keplerbrooks@gmail.com

  • Assembly video link for assistance - Click here- Italia Pro Assembly Video

  • During Use: Avoid the use of acute objects or blades. Avoid direct sunlight and strong light. Regularly check the kinectic parts and screws. If there are any issues, fix them accordingly before regular use.

  • Storage: Cover with a dustproof cloth. Avoid direct sunlight. Do not keep in damp or humid environments.

  • This chair comes with a limited 3 year warranty

Replacement requests are only eligible within 10 days after the date of delivery of the product. If 10 days have passed since you received the order, unfortunately, your request won’t be eligible for authorization.

Products are only eligible for a replacement if:
The packaging of the item is tempered at the time of delivery.

● The product received is damaged or defective.

● The product is not as described on the site or differs from the mentioned size on the site.

● The product has manufacturing defects that are identified and called out to Kepler Brooks Furniture LLP within 10 days of usage.Once the customer has highlighted an issue within the called-out timeline, Kepler Brooks Furniture LLP will send a technician to check if the entire chair has to be replaced or the defective/damaged parts.

● Once the technician inspects and raises a replacement case with us, we can go ahead and initiate the replacement process.

 

How to avail the Replacement Service?
The customer must provide us with the pictures in case of the tempered, damaged, or defective product received by writing to online.keplerbrooks@gmail.com.

● The customer is required to put the product in the same packaging it was received in.
● The customer must provide us with a week's time to arrange for the reverse pickup.
● Kepler Brooks Furniture LLP will immediately send the replacement part/product once the customer shares the details as required and once the technician approves the query on inspection.
● Customer to hand over the damaged/defective part/product at the time of the delivery of replacement parts/product.

In our pledge to serve you with the highest standards, we recommend you to go through the below link carefully in order to avoid any dispute.

Click Here - Return, Replacement and Cancellation Policies

 

Description

PRODUCT DETAILS

  • Luxury Redefined with Innovation - Italia Pro comes with Upgraded features of your most loved Italia chair. It has multi-functional recline mechanism which locks at multiple angles along with a Push Back Feature. We have used Latex seat for an enhanced seating experience. We have upgraded the Arms with a 2D Adjustable arms with Soft PU Pad along with an Aluminium alloy base and 60mm castor wheels for a premium and luxurious look.
  • India's First Gaming and Office Chair - With all the features and comfort of a gaming chair, this chair is designed as such that it can be used in offices and by anyone looking for a gaming chair featured chair with an office chair aesthetic touch.
  • Targeted Soft Foam Latex Seating Experience - Soft-touch breathable high-grade PU Leather upholstery creates a sleek appearance and features a natural matte sheen. The supportive double-layer latex cushion provides placement throughout to provide a snug, comfortable fit that targets the head, back, lumbar region, legs and arms to make long seating hours a whisker. Padded Armrest helps with no fatigue on your arms.Latex foam is long lasting, cooler and has a greater. Bounce back capability than any other form of foam.
  • Mutli Synchro Tilt Lock Push Back Mechanism - Italia Pro has multi lock synchro mechanism machine which enables you to lock the chair at any angle between 90-135 degrees as per your comfort and use the chair accordingly. This chair is also equipped with push back mechanism for you to sway the chair backrest front and back while working.
  • 2D Adjustable Arms and Adjustable Lumbar Support Pillow - Italia Pro is equipped with a 2D Adjustable Arms with soft PU Pad on top for comfortable long working hours. It has comes with an adjustable lumbar support for you to adjust it as per your comfort. You can use it as a neck support or as a lumbar support.
  • Aluminium Alloy Base and 60mm Castors - The aluminium alloy base makes the chair look premium and classy ensuring the ticks on durability and strength. We have provided 60mm castor wheels which are thicker and stronger and supports frictionless movement.
  • Mutli Adjustable and Stable Executive Recliner - A stable base along with Class 4 Piston features 360-degree swivel easy movement. Customize your seating experience with the built-in height adjustment level and adjustable leg rest to suit your needs.
  • Chair with a Retractable Footrest - This ergonomic chair features a hide-away foam padded footrest that folds away easily when not in use.
  • Assembly - Packed with DIY (Do-It-Yourself) assembly instructions.
  • Warranty - 3 Year Kepler Brooks Manufacturer Warranty.

 

PRODUCT FEATURES

 

Shipping Policy

Thank you for visiting and shopping at www.Keplerbrooks.com. Following are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1-2 business days unless mentioned otherwise on the order page. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Once the item is shipped, we cannot cancel the order. If the item is refused at the time of delivery, there will be a deduction of forward and return freight charges before initiating the refund for the order once we receive the item at our warehouse. 

Free Shipping and Delivery Coverage

We do not charge any additional shipping charges for your order.  We ship your product in a box through ground shipping through any of the national shipping partners Fedex, BlueDart, Delhivery, etc. We ship our products all across India to pin codes where we have delivery coverage. Some pin codes may not be enabled as it is “Out of Delivery Area '' or under “Embargo” by one or all of our shipping partners. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours and you can track the estimated shipment delivery date. Most orders will be delivered in 3 to 10 days, based on your delivery location, after the shipment is dispatched from our warehouse. 

Title to Products

Purchases of products through www.keplerbrooks.com are subject to a destination contract. This means the risk of loss and title of these products passes to you upon the carrier’s delivery to your shipping address, and Kepler Brooks is not responsible for any loss, theft or damage after delivery. 

Delivery Delays & Damages:

Please email us at online.keplerbrooks@gmail.com for us to address any shipping related issues such as  

  1. any shipping delays beyond the estimated delivery date
  2. the shipment is delivered in damaged condition

Assembly

  • Easy Installation Process.

  • The product will be delivered semi-assembled.

  • Assembly can be easily done by the buyer. We provide tool kits and screws .

  • Assembly Manual is provided in the package.

  • For any assistance, email us at online.keplerbrooks@gmail.com

  • Assembly video link for assistance - Click here- Italia Pro Assembly Video

Product Care Instruction

  • During Use: Avoid the use of acute objects or blades. Avoid direct sunlight and strong light. Regularly check the kinectic parts and screws. If there are any issues, fix them accordingly before regular use.

  • Storage: Cover with a dustproof cloth. Avoid direct sunlight. Do not keep in damp or humid environments.

Warranty

  • This chair comes with a limited 3 year warranty

Replacement

Replacement requests are only eligible within 10 days after the date of delivery of the product. If 10 days have passed since you received the order, unfortunately, your request won’t be eligible for authorization.

Products are only eligible for a replacement if:
The packaging of the item is tempered at the time of delivery.

● The product received is damaged or defective.

● The product is not as described on the site or differs from the mentioned size on the site.

● The product has manufacturing defects that are identified and called out to Kepler Brooks Furniture LLP within 10 days of usage.Once the customer has highlighted an issue within the called-out timeline, Kepler Brooks Furniture LLP will send a technician to check if the entire chair has to be replaced or the defective/damaged parts.

● Once the technician inspects and raises a replacement case with us, we can go ahead and initiate the replacement process.

 

How to avail the Replacement Service?
The customer must provide us with the pictures in case of the tempered, damaged, or defective product received by writing to online.keplerbrooks@gmail.com.

● The customer is required to put the product in the same packaging it was received in.
● The customer must provide us with a week's time to arrange for the reverse pickup.
● Kepler Brooks Furniture LLP will immediately send the replacement part/product once the customer shares the details as required and once the technician approves the query on inspection.
● Customer to hand over the damaged/defective part/product at the time of the delivery of replacement parts/product.

In our pledge to serve you with the highest standards, we recommend you to go through the below link carefully in order to avoid any dispute.

Click Here - Return, Replacement and Cancellation Policies

 

Customer Reviews

Based on 132 reviews
78%
(103)
17%
(22)
5%
(7)
0%
(0)
0%
(0)
S
Shashank Gavel
Good comfortable chair

Best chair Cushioning is good and comfortable

S
Suhan Saha
Really good looking product - Excellent customer service

After-sales service of Kepler Brooks is simply amazing. They reached out to me to understand my concerns and fixed all the issues very quickly. Kepler Brooks is an amazing seller and one can expect 100% customer satisfaction while purchasing products from this seller.

Old Review:
I have been using this chair for the last few months. As I am in the IT industry I spend almost 12-14 hours every day on the chair. Overall I am very satisfied with the comfort and look of the product. The extended leg rest is a unique feature that works pretty well.

The cherry on the top is after-sales support.

Recently there was some issue with the tilt mechanism. The seller promptly shipped the replacement spare parts(no questions asked) and a technician to fix the issue free of cost. I must say this kind of customer-centricity is pretty rare these days.

S
Sheb
Quality

Excellent

P
Praneet
Sturdy and a well finished product.

Good packaging. Easy to assemble. Been using it since 2 weeks. A brilliant product. Would recommend this. A bit high in terms of pricing.

a
ajith varghese
After service is too good

The piston got damaged after around one yr.. Contacted kepler brooks..seller dispatched the spares needed as it is under warranty.. really appreciate the customer care / hassle free approach..highly recommended..

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