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Description Shipping Policy Assembly Product Care Instruction Warranty Replacement

PRODUCT DETAILS 

  • Chair Height (131-142 CM), Seat Width (55 CM), Seat Depth (48 CM)
  • Internal Frame Material: Metal | Seat Upholstery: 34D High-Density Foam | Headrest & Lumbar Upholstery: Moulded Foam |  Rocking Range: Approx 15 Degree 
  • Aluminium Base with Class 4 Gas Piston.
  • 4D Adjustable Arm rest with Carbon Texture Top.
  • Waterproof and Oil- Proof PVC Leatherette Seat Cover.
  • Adjustable Lumbar and Neck Support Pillow.
  • 4 Recline Positions to adjust and lock at any angle as per need.
  • Packed with DIY (Do-It-Yourself) assembly instructions.
  • 3-Year Kepler Brooks Manufacturer Warranty.

 

PRODUCT FEATURES

 



     

    ADDITIONAL INFO

     

    Colour

    RAMBO – Red & Black

    Material

    PVC Leatherette Cover

    Age Range (Description)

    Adult

    Brand

    Kepler Brooks

    Special Feature

    Adjustable

    Size

    High Back

    Net Quantity

    1.00 count

    Manufacturer

    ‎KeplerBrooks Furniture LLP

    Country of Origin

    ‎India

    Item model number

    ‎Rambo

    Included Components

    Chair Parts, Tool Kit, Assembly Manual


    Thank you for visiting and shopping at www.Keplerbrooks.com. Following are the terms and conditions that constitute our Shipping Policy.

    Order Processing Time

    All orders are processed within 1-2 business days unless mentioned otherwise on the order page. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Once the item is shipped, we cannot cancel the order. If the item is refused at the time of delivery, there will be a deduction of forward and return freight charges before initiating the refund for the order once we receive the item at our warehouse. 

    Free Shipping and Delivery Coverage

    We do not charge any additional shipping charges for your order.  We ship your product in a box through ground shipping through any of the national shipping partners Fedex, BlueDart, Delhivery, etc. We ship our products all across India to pin codes where we have delivery coverage. Some pin codes may not be enabled as it is “Out of Delivery Area '' or under “Embargo” by one or all of our shipping partners. 

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours and you can track the estimated shipment delivery date. Most orders will be delivered in 3 to 10 days, based on your delivery location, after the shipment is dispatched from our warehouse. 

    Title to Products

    Purchases of products through www.keplerbrooks.com are subject to a destination contract. This means the risk of loss and title of these products passes to you upon the carrier’s delivery to your shipping address, and Kepler Brooks is not responsible for any loss, theft or damage after delivery. 

    Delivery Delays & Damages:

    Please email us at online.keplerbrooks@gmail.com for us to address any shipping related issues such as  

    1. any shipping delays beyond the estimated delivery date
    2. the shipment is delivered in damaged condition

    • Easy Installation Process.

    • The product will be delivered semi-assembled.

    • Assembly can be easily done by the buyer. We provide tool kits and screws .

    • Assembly Manual is provided in the package.

    • For any assistance, email us at online.keplerbrooks@gmail.com

    • During Use: Avoid the use of acute objects or blades. Avoid direct sunlight and strong light. Regularly check the kinectic parts and screws. If there are any issues, fix them accordingly before regular use.

    • Storage: Cover with a dustproof cloth. Avoid direct sunlight. Do not keep in damp or humid environments.

    • This chair comes with a limited 3 year warranty

    Replacement requests are only eligible within 10 days after the date of delivery of the product. If 10 days have passed since you received the order, unfortunately, your request won’t be eligible for authorization.

    Products are only eligible for a replacement if:
    ●     The packaging of the item is tempered at the time of delivery.

    ● The product received is damaged or defective.

    ● The product is not as described on the site or differs from the mentioned size on the site.

    ● The product has manufacturing defects that are identified and called out to Kepler Brooks Furniture LLP within 10 days of usage.Once the customer has highlighted an issue within the called-out timeline, Kepler Brooks Furniture LLP will send a technician to check if the entire chair has to be replaced or the defective/damaged parts.

    ● Once the technician inspects and raises a replacement case with us, we can go ahead and initiate the replacement process.

     

    How to avail the Replacement Service?
    ●     The customer must provide us with the pictures in case of the tempered, damaged, or defective product received by writing to online.keplerbrooks@gmail.com.

    ● The customer is required to put the product in the same packaging it was received in.
    ● The customer must provide us with a week's time to arrange for the reverse pickup.
    ● Kepler Brooks Furniture LLP will immediately send the replacement part/product once the customer shares the details as required and once the technician approves the query on inspection.
    ● Customer to hand over the damaged/defective part/product at the time of the delivery of replacement parts/product.

    In our pledge to serve you with the highest standards, we recommend you to go through the below link carefully in order to avoid any dispute.

    Click Here - Return, Replacement and Cancellation Policies

     

    Description

    PRODUCT DETAILS 

    • Chair Height (131-142 CM), Seat Width (55 CM), Seat Depth (48 CM)
    • Internal Frame Material: Metal | Seat Upholstery: 34D High-Density Foam | Headrest & Lumbar Upholstery: Moulded Foam |  Rocking Range: Approx 15 Degree 
    • Aluminium Base with Class 4 Gas Piston.
    • 4D Adjustable Arm rest with Carbon Texture Top.
    • Waterproof and Oil- Proof PVC Leatherette Seat Cover.
    • Adjustable Lumbar and Neck Support Pillow.
    • 4 Recline Positions to adjust and lock at any angle as per need.
    • Packed with DIY (Do-It-Yourself) assembly instructions.
    • 3-Year Kepler Brooks Manufacturer Warranty.

     

    PRODUCT FEATURES

     



       

      ADDITIONAL INFO

       

      Colour

      RAMBO – Red & Black

      Material

      PVC Leatherette Cover

      Age Range (Description)

      Adult

      Brand

      Kepler Brooks

      Special Feature

      Adjustable

      Size

      High Back

      Net Quantity

      1.00 count

      Manufacturer

      ‎KeplerBrooks Furniture LLP

      Country of Origin

      ‎India

      Item model number

      ‎Rambo

      Included Components

      Chair Parts, Tool Kit, Assembly Manual


      Shipping Policy

      Thank you for visiting and shopping at www.Keplerbrooks.com. Following are the terms and conditions that constitute our Shipping Policy.

      Order Processing Time

      All orders are processed within 1-2 business days unless mentioned otherwise on the order page. Orders are not shipped or delivered on Sundays or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

      Once the item is shipped, we cannot cancel the order. If the item is refused at the time of delivery, there will be a deduction of forward and return freight charges before initiating the refund for the order once we receive the item at our warehouse. 

      Free Shipping and Delivery Coverage

      We do not charge any additional shipping charges for your order.  We ship your product in a box through ground shipping through any of the national shipping partners Fedex, BlueDart, Delhivery, etc. We ship our products all across India to pin codes where we have delivery coverage. Some pin codes may not be enabled as it is “Out of Delivery Area '' or under “Embargo” by one or all of our shipping partners. 

      Shipment confirmation & Order tracking

      You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours and you can track the estimated shipment delivery date. Most orders will be delivered in 3 to 10 days, based on your delivery location, after the shipment is dispatched from our warehouse. 

      Title to Products

      Purchases of products through www.keplerbrooks.com are subject to a destination contract. This means the risk of loss and title of these products passes to you upon the carrier’s delivery to your shipping address, and Kepler Brooks is not responsible for any loss, theft or damage after delivery. 

      Delivery Delays & Damages:

      Please email us at online.keplerbrooks@gmail.com for us to address any shipping related issues such as  

      1. any shipping delays beyond the estimated delivery date
      2. the shipment is delivered in damaged condition

      Assembly

      • Easy Installation Process.

      • The product will be delivered semi-assembled.

      • Assembly can be easily done by the buyer. We provide tool kits and screws .

      • Assembly Manual is provided in the package.

      • For any assistance, email us at online.keplerbrooks@gmail.com

      Product Care Instruction

      • During Use: Avoid the use of acute objects or blades. Avoid direct sunlight and strong light. Regularly check the kinectic parts and screws. If there are any issues, fix them accordingly before regular use.

      • Storage: Cover with a dustproof cloth. Avoid direct sunlight. Do not keep in damp or humid environments.

      Warranty

      • This chair comes with a limited 3 year warranty

      Replacement

      Replacement requests are only eligible within 10 days after the date of delivery of the product. If 10 days have passed since you received the order, unfortunately, your request won’t be eligible for authorization.

      Products are only eligible for a replacement if:
      ●       The packaging of the item is tempered at the time of delivery.

      ● The product received is damaged or defective.

      ● The product is not as described on the site or differs from the mentioned size on the site.

      ● The product has manufacturing defects that are identified and called out to Kepler Brooks Furniture LLP within 10 days of usage.Once the customer has highlighted an issue within the called-out timeline, Kepler Brooks Furniture LLP will send a technician to check if the entire chair has to be replaced or the defective/damaged parts.

      ● Once the technician inspects and raises a replacement case with us, we can go ahead and initiate the replacement process.

       

      How to avail the Replacement Service?
      ●       The customer must provide us with the pictures in case of the tempered, damaged, or defective product received by writing to online.keplerbrooks@gmail.com.

      ● The customer is required to put the product in the same packaging it was received in.
      ● The customer must provide us with a week's time to arrange for the reverse pickup.
      ● Kepler Brooks Furniture LLP will immediately send the replacement part/product once the customer shares the details as required and once the technician approves the query on inspection.
      ● Customer to hand over the damaged/defective part/product at the time of the delivery of replacement parts/product.

      In our pledge to serve you with the highest standards, we recommend you to go through the below link carefully in order to avoid any dispute.

      Click Here - Return, Replacement and Cancellation Policies

       

      Customer Reviews

      Based on 62 reviews
      84%
      (52)
      13%
      (8)
      3%
      (2)
      0%
      (0)
      0%
      (0)
      K
      Kevin Tweedie
      Insanely comfortable, and Mind Blowing customer service by Kepler brooks too.

      Profuct arrived on Time via Blue Dart. And the chair was extremely well packed and assembly instructions were given too. It took 40 mins to assemble by myself and once done the chair was super comfortable and feels durable with the metal base. I HAD an issue with the height of the chair as im 6 foot tall hence the company sent me an entire new chair with the corrected height Gaslift which was insane since i used chairs from brands like greensoul monster and Cellbell Transformer series but both had certain defects such as the reclining function or loose armrests. This chair showed none of the issues mentioned above and was extremely comfortable too do mind that the seat has side bolsters that do touch your thighs but the padding more than makes up for it. And since the company is offering 3 years warranty, I have no worries for the future as Kepler Brooks has already shown me their level of customer service which i must say is extremely good. I highly recommend thus chair if your looking for a chair in the 13k price range as others wont have the features or customer service that this chair and brand offers. I really look forward to purchasing more products in the future.

      P
      PP
      Most comfortable chair I have ever bought.

      Bought on 6th July 23.Easy to assemble, build quality is top notch, sturdy and easily the most comfortable chair I have ever bought. I used to have back pain while sitting for long hours, but now no more worry about the pain.Also, value for money.A must buy if you are looking for a better office chair or a gaming chair.compared a lot of options online and offline and finally purchased this, and this is a great option.after sales is also amazing. they take care of every issue in a day or two.Thanks Kepler team for this amazing product.

      A
      Aditya Iyer
      Best ergonomic chair in it's class

      Recently ordered Kepler Brooks Oscar Ergonomic Gaming Chair after my older one broke and I have to say that Kepler Brooks chair has me very satisfied. For its price, it contains plenty of features that you see in more expensive brands yet the overall quality is good. The customer service also has been very helpful - right from informing when they shipped the chair to confirming if assembly went well and if there are any problems besides guiding through their registration/warranty process. In my case, one of the cover panels for left-side mechanism broke in transit & the team were quick to send a replacement asap. Overall I am very satisfied with the quality and the service provided.PS - some of the screw & assembly instructions can be mildly confusing yet can be quickly understood by looking at their assembly video. The self-assembly process is also very simple thanks to the mostly good assembly instructions sheet found in the package. They also provide couple of extra screws which is great.

      A
      Amazon Customer
      Awesome chai and an even better customer service

      Good build qualitysturdy and comfortablevalue for moneya must buy if you are looking for a better office chair or a gaming chair.compared a lot of options and finally purchased this, and this is a great option.after sales is also amazing. this team deserves more �

      s
      subham choudhury
      Very comfortable and good quality chair

      The chair is of very good quality

      123

      Buy The Best Ergonomic Office and Work From Home Chairs
      Online

      What is Ergo Smart Chairs by Kepler Brooks?

      Kepler Brooks brings in the best craftsmanship, technology & distinctive style which is committed to delivering products that enable you to energize your ideas and bring them to life. We create Ergo Smart Furniture, designed to keep every aspect of health in mind. Ergo Smart Chairs are specially made for working professionals who spend long hours at their desks. We strive for the highest standards and pledge to provide the best experience to our customers.

      What is an Ergonomic Office Chair?

      Ergonomics in furniture looks at the science of creating a design which can complement the human body and create a safe work environment for the human body. 

      An ergonomic chair, therefore, is one that aims to find a solution to the disorders, joint pains, fatigue and strains created by using a mediocre chair for prolonged periods. It is a chair designed to consider posture, back support, distribution of weight, comfort, adjustability and movement. An ergonomic office chair has multiple adjustable parts, so it is designed to uniquely fit every user and every user can sit comfortably at work. 

      Why do I need an ergonomic office chair? Is it worth the investment?

      The most important and non-negotiable reason to buy an ergonomic chair is your health. Sitting at your desk all day and spending most of your time on the chair puts you at a high risk of developing a range of serious disorders like backache, neck pain, fatigue, muscle strain etc. It can lead to the development of musculoskeletal disorders, which affects your muscles, joints, tendons, ligaments, and nerves from the lack of upper back support. It can impact your posture, and causes pressure on your spine, backbone and rib area, leading to back pain. A perfect ergonomic chair conforms to your body shape, supports a proper posture, and keeps your joints and tissues in a neutral position. It allows for proper hip and pelvis alignment in your body which refrains from any form of stress. This lowers your risk of injury and strain, increases productivity and discards any discomfort you may feel in a mediocre chair.

      Eventually, what you are gaining by investing in an ergonomic chair translates directly into your work. 

      We keep the below points in mind while designing a chair for any user - 

      Your Guide to buy an Ergonomic Chair - 

      When you purchase a chair for yourself, you should keep in mind that it affects your health in the long run. To stay fit when you sit, you need to have below mentioned pointers in your chair as a bare minimum functionality. 

      Adjustability

      For every chair to be able to adapt to the unique user, it needs to be adjustable. An ergonomic chair blends which every unique user as per their body so that it can be adjusted easily by the user. 

      Seat height

      Seat Height adjustability is a basic that every good ergonomic chair will have for the user to adjust the seat height from 15 to 22 inches off the floor. This range suits users between 5’ to 6’4” in height. At the proper height as per your body dynamics , your feet should be flat on the floor, with your knees perpendicular to the floor. This reduces any chance of stress on your knees and lumbar region. A chair with a hydraulic adjustment is ideal as you can correct the height sitting in the chair. The ability to modify the seat height of your office desk chair is essential to give you a comfortable seating experience during long hours. 

      Seat width

      The baisc seat size is anywhere between 17 and 20 inches wide to provide ample space for the lower body and complement thigh support along with support to legs. Any user needs to be sitting comfortably on the seat, with at least 1 inch on either side of their hips to provide ample space for thigh support.

      Seat depth

      A perfect ergonomic office chair has the seat that is deep enough for the user to sit with their back against the backrest and provides a space for 2.5 to 4.5 fingers gap between the end of the chair and the user’s knees. At least 75% of the thigh needs to be supported by the seat of a good chair. Chairs with a seat sliding mechanism allows the user to slide the seat in and out while sitting in the chair and refrain from any stress on the lower body making the seating experience personalised and comfortable. 

      Lumbar support & Backrest

      The presence of good adjustable lumbar support is a must to have point. The lumbar support your spine and equally distributes the upper body weight, including the neck and head. The chair’s adjustable backrest allows for proper truncal movement and protects your spinal cord. The concave curve of the backrest ( bulged in shape or s-shape ) helps to spread the weight distribution equally, and in turn, reduces the concentration of stress on your back. Sitting in a chair without lumbar support flattens that curve over a duration and leads to lower back pain and musculoskeletal disorders. 

      A good backrest should be anywhere between 12 to 19 inches wide. It needs to support the natural curve of the spine. It should promote dynamic seating rather than a static one to make the posture correct for user and generate increased blood flow. It should be able to recline (specifically between 100-135 degrees )and rock at any position the user wants  and is comfortable with to absorb pressure in the lumbar discs to provide least pressure on the muscle activity of the user. 

      High back support: A high back support chair is suitable for tall people and those who prefer high back. It supports the complete back - from lower back to shoulders to head as it usually has a neck rest.

      Medium back support: A medium back support chair is suitable for people with medium height. This height supports your shoulders and back. It does not support your head.

      Low back support: A low back support chair is suitable for short people or those who prefer low back support chairs. The backrest of this type of chair is quite low in height and barely supports the shoulders and neck and head region.

      Tension Tilt Control

      The angle at which the backrest of the chair can be flexed is an important factor is choosing an ergonomic chair. The chair’s ability to provide tension tilt control meaning the ability to loosen or harden the tilt angle of the backrest is a must to have feature in your chair. 

      Armrests

      The armrests need to be flexible and adjustable with soft padding on top for resting the arms on it. The ideal height of armrests is anywhere between 7” to 10” above the seat. The armrests should be soft, broad and comfortable for the users to allow proper rest to the elbows and forearms while working. The best to have armrests should be height adjustable and should move to and fro in forward and backward direction. 

      Movement and swivel with stability 

      The chair needs to be able to rotate and swivel 360 degrees easily so that its user can reach anything on their desk or adjacent to workspace without straining on their body. The chair should have movable wheels for the user to use the chair with mobility. A chair that allows free movement promotes a dynamic position and increases blood flow. A stable ergonomic office chair needs to have at least 5 spokes at the base with a metal/chrome/nylon base to make sure its durable to withstand the user weight. The wheels should be of top quality with the ability to move frictionless on the floor without making noise while movement.

      Materials Used to make the chair

      Frame - The frame of the chair needs to be either metal, nylon or wood depending on what type of chair it is. It needs to blend and complement the seat of the chair.

      Foam - The foam used in the chair should be a minimum of 30D softy foam in order to give the long lasting seating experience which is comfortable for the user. The seat and backrest material should have enough padding for the user to feel comfortable for long working hours.

      Hydraulic - The piston of the chair needs to be Class 4 in order to maximise the lifetime cycle for at least 10 years for a user to move it up and down as per the use.

      Base - The base of a perfect chair should be either nylon, chrome or metal base.

      Wheels - The wheels should be PU dual castor wheels to make it ergonomic. 

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