Kepler Brooks Strato Visitor Chair with Metal Frame

• Back and Seat Frame structure made of PP Moulded Shell.
• 25MM Dia Pipe Powder Coated Metal Frame.

• Easy Installation Process.

• The product will be delivered semi-assembled.

• Assembly can be easily done by the buyer. We provide tool kits and screws .

• Assembly Manual is provided in the package.

• For any assistance, email us at online.keplerbrooks@gmail.com

Replacement requests are only eligible within 10 days after the date of delivery of the product. If 10 days have passed since you received the order, unfortunately, your request won’t be eligible for authorization.

Products are only eligible for a replacement if:
● The packaging of the item is tempered at the time of delivery.

● The product received is damaged or defective.

● The product is not as described on the site or differs from the mentioned size on the site.

● The product has manufacturing defects that are identified and called out to Kepler Brooks Furniture LLP within 10 days of usage.Once the customer has highlighted an issue within the called-out timeline, Kepler Brooks Furniture LLP will send a technician to check if the entire chair has to be replaced or the defective/damaged parts.

● Once the technician inspects and raises a replacement case with us, we can go ahead and initiate the replacement process.

How to avail the Replacement Service?
● The customer must provide us with the pictures in case of the tempered, damaged, or defective product received by writing to online.keplerbrooks@gmail.com.

● The customer is required to put the product in the same packaging it was received in.
● The customer must provide us with a week's time to arrange for the reverse pickup.
● Kepler Brooks Furniture LLP will immediately send the replacement part/product once the customer shares the details as required and once the technician approves the query on inspection.
● Customer to hand over the damaged/defective part/product at the time of the delivery of replacement parts/product.

In our pledge to serve you with the highest standards, we recommend you to go through the below link carefully in order to avoid any dispute.

Click Here - Return, Replacement and Cancellation Policies

• During Use: Avoid the use of acute objects or blades. Avoid direct sunlight and strong light. Regularly check the kinectic parts and screws. If there are any issues, fix them accordingly before regular use.

• Storage: Cover with a dustproof cloth. Avoid direct sunlight. Do not keep in damp or humid environments.